Terms of Service for Dynamic Creation, LLC Adopted : Aug
1, 1999 modify Jan 12,2004
The following Policy applies to our Hosting services.
You must accept these terms if you wish to use our services.
Dynamic Creation, LLC seeks to provide you with top quality technology
and service thus allowing you the opportunity to administer your own
web site or dedicated server on the World Wide Web (WWW) in the most
efficient and effective way possible. We continually upgrade our servers,
network, and support to help you achieve your goals in hosting. Budget
Hosting is designed to provide you with the most popular and proven hardware
and software available to serve your pages to the WWW at the lowest possible
prices. Our Premium Hosting is designed to provide faster, more fully
featured and reliable hardware, software and networking at a price that
is aggressively competitive for any similar service. Dedicated Hosting
is designed to offer you administrative control over a leased or co-located
server also at the lowest price point possible. To keep this pricing
down, we ask that you follow our acceptable use policies. If
you have any questions about these policies, please send your questions to support@dynamiccreation.com
Dynamic Creation, LLC reserves the right to refuse service to anyone at any
time. However, if Dynamic Creation, LLC should deem it necessary to initiate
termination of services with you, Dynamic Creation, LLC specifically agrees
to provide reasonable access to you in order to allow you to download any files
which may still reside on the web site or server being removed from the network. In
no event shall Dynamic Creation, LLC be liable for any loss, loss of data,
or other commercial damage, including but not limited to special, incidental,
consequential or other damages, which result from this termination of services.
Web-site Content . The content of your website will
remain on your virtual or dedicated server and is not available to any other
entity. You have the right to retain on your virtual or dedicated server;
any and all files that you seek to hold that do not violate the following
rules. Customers are prohibited from transmitting on or through any
of Dynamic Creation, LLC's services, any material that is, in Dynamic Creation,
LLC's sole discretion: unlawful, obscene, threatening, abusive, libelous,
encourages criminal mischief, gives rise to civil liability, or otherwise
violates any local, state, federal, or international law and/or treatise.
In short, Dynamic Creation, LLC's services may only be used for lawful activities
Network . Our Virtual and Dedicated servers were designed
to give you the maximum freedom of administration and access to the
Internet at the lowest cost available. Our Network usage is open to
all Dynamic Creation, LLC users. Your server is welcome on our network
as long as your site does not create a problem for the network. High
Network traffic or throughput is not a problem at Dynamic Creation,
LLC, but extreme network traffic or extreme uploading and downloading
can create problems. Your maximum throughput allowed by your
website is an estimate of your usage. You are allowed to exceed your
maximum usage without being shut off. You will be billed for
the additional throughput on your next billing cycle. Please help Dynamic
Creation, LLC plan for the future and popularity of your website. If
you know in advance due to advertising, publicity, or general interest
that your throughput will exceed 2 times the amount allowable by your
plan, please contact us at sales@dynamiccreation.com.
This will ensure no downtime and maximum availability of your website
at all times. We can upgrade you to another service plan or
make other arrangements to save you money and to ensure your site is
available at all times.
Dynamic Creation, LLC customers may not use our network to circumvent
user authentication or security of any host, network, or account. This
includes, but is not limited to, accessing data not intended for the
customer, logging into a server or account the customer is not expressly
authorized to access, password cracking, probing the security of other
networks or directly violating the security policy of another organization. Customers
are also not allowed to interfere or deny service to any user, host,
or network by flooding, mail bombing, or attempts to overload or crash
the host network. Any violation of the network guidelines set forth
will result in deactivation of your virtual or dedicated server for
resolution.
Mass Mailings . Dynamic Creation, LLC has a zero tolerance
policy on SPAM, Junk E-mail or UCE. Spam, Junk-mail and UCE are defined
as: the sending of the same, or substantially similar, unsolicited electronic
mail message, whether commercial or not, to more than one recipient. A message
is considered unsolicited if it is posted in violation of a newsgroup charter
or if it is sent to a recipient who has not requested or invited the message.
UCE also includes e-mail with forged headers, compromised mail server relays,
and false contact information. This prohibition extends to the sending of
unsolicited mass mailings from another service, which in any way implicates
the use of the Dynamic Creation, LLC servers and/or network. Violation of
the above terms will result in one or all of the following: A warning from
Dynamic Creation, LLC personnel by E-Mail or Telephone. Removal of DNS for
the advertised/originating site. Temporary shutdown of the website/server
or a block on outgoing mail. Permanent disconnection of service.
Repeat violation of the above terms will result in the following actions:
Immediate disconnection of service with no re-activation
A US$1000 fee assessed and charged to your account for violation
Absolutely NO REFUNDS for ANY REASON
Additional US$10 fee charged to your account per E-Mail sent after notification
If your actions have caused Dynamic Creation, LLC servers or IP Addresses to
be placed on ANY blackhole lists and other mail filtering software systems
used by ISP's and Web Hosting companies around the world, you will be assessed
a $1000 charge to your account and $150 per hour for administrative charges
incurred to remove and protect our servers and/or IP Addresses. If you want
to report abuse by one of our users, please send the e-mail to abuse@dynamiccreation.com.
Mailing Lists : Our mass mailing rules also apply
to mailing lists, list servs, or mailing services you may contract with. Our
policy is the following: An acceptable mailing list will be focused
at a target audience that has voluntarily signed up for your e-mail information
or that has made their e-mail address available for distribution of information
from you. Your own list servs in which customers have signed up for
in the past, is a valid mailing list. If one of your members asks to
be removed, please remove them as soon as feasibly possible. Internally created
mailing lists are valid as long as your customers agree to receive the e-mail.
Purchased mailing lists are generally a violation of the rules because you
have not received authority from the recipient to send them an e-mail. The
final rule to all mailing lists is simple: if your customers begin
to send spam complaints to Dynamic Creation, LLC about your e-mail, you will
be bound to the terms of mass mailings listed above. If you have direct
questions in reference to mailing lists, please send your question to support@dynamiccreation.com.
Copyright Infringement – Software Piracy: During
the term of the hosting contract, Dynamic Creation, LLC grants Customer a
non-transferable, non-exclusive license to use the Software, in object code
form only, for its internal needs, to be used solely on the Hardware provided,
and solely in conjunction with the Services. Customer agrees that it
will not, directly or indirectly copy the Software, except as is necessary
to install on Hardware and for internal, archival purposes. In the
event Customer makes any copies of the Software, Customer shall reproduce
all proprietary notices on such copies;
reverse engineer, decompile, disassemble, modify or otherwise attempt to derive
source code from the Software; sell, lease, license, transfer, give possession
of, or sublicense the Software or the documentation to others; write or develop
any derivative or other software programs, based, in whole or in part, upon
the Software or any Confidential Information.
The location of third party software on your virtual or dedicated server
that violates Copyright law is prohibited. Dynamic Creation, LLC will work
with the appropriate authorities in locating and removing any and all software
that is deemed to be used in violation of a valid software license. Please
do not locate, use, install, execute, or store software that you do not own
a valid software license to, on Dynamic Creation, LLC virtual or dedicated
servers. Violators
will be terminated
IP Addresses: Dynamic Creation, LLC MAY assign and allow
the use of IP addresses to the customer for the length of the contract. These
IP addresses are the sole property of Dynamic Creation, LLC or its network
provider, are non-portable, and will be retained after service has ceased. Dynamic
Creation, LLC does reserve the right to change the customer IP address designation
at any time. The use of an IP Address outside of your assignment by Dynamic
Creation, LLC will result in a $150 per hour administrative fee to restore
correct IP addressing. This is also viewed as a breach of network security
and your virtual or dedicated server will be taken offline until the problem
is resolved. Administrative
fees will be billed to your account the following business day.
Late Payments: If for any reason your balance becomes more
than 14 days past due, we reserve the right to suspend your account until
payment in full has been received. If your account is suspended and needs
to be restored, there will be a $50.00 reinstatement fee which must be paid
in full before your account can be turned back on. If your account is late
more than once, we will require up front payment of any services from us.
Declined or Charged Back credit cards: If you
are paying by credit card and your card is declined, we will assess a
$1.00 service fee to your account. If your account has a charge back
on it, we will assess a $50.00 service fee to your account. All service
fees will be due on your next bill if you are paying monthly. Any other
payment term will be billed immediately and due within 14 days.
Suspension : Dynamic Creation, LLC specifically reserves the
right to suspend network service to your virtual, dedicated or co-located
server and to your web hosting account at our discretion. Suspension will
only occur for violation of our AUP, non-payment for services, or by request
of legal authorities with proper legal documents. Suspension will only occur
for the absolute minimal amount of time to resolve the issue at hand.
SERVICE INTERRUPTIONS . Dynamic Creation, LLC shall not be
liable for failure or delay in performing its obligations hereunder if such
failure or delay is due to circumstances beyond its reasonable control, including,
without limitation, acts of any governmental body, war, insurrection, sabotage,
embargo, fire, flood, strike or other labor disturbance, interruption of
or delay in transportation, unavailability of, interruption or delay in telecommunications
or third party services, failure of third party software or inability to
obtain raw materials, supplies, or power used in or equipment needed for
provision of the Services. Customer understands and agrees that occasional
temporary interruptions of any Internet Services may occur as normal events
in the provision of the Internet Services. Dynamic Creation, LLC agrees to
exercise reasonable care to prevent such occurrences; however, under no circumstances
will Dynamic Creation, LLC be held liable for any financial or other damages due
to such interruptions. In no event shall Dynamic Creation, LLC be liable to
Customer or any other person for any special, incidental, consequential or
punitive damages of any kind, including, without limitation, refunds of fees,
loss of profits, loss of income or cost of replacement services.
Governing Law and Forum . This Agreement shall be
governed and interpreted according to United States Law. For all disputes
arising out of or related to this Agreement or Service Orders, the parties
irrevocably consent to the exclusive jurisdiction of the Courts of the United
States. Customer's address for purposes of service of process shall be the
address designated for notices in this Agreement. In connection with all
actions in which Dynamic Creation, LLC is awarded amounts due from Customer,
Dynamic Creation, LLC shall be awarded (either in that action or by way of
a separate action) its costs and expenses of litigation (including reasonable
attorneys' fees), through trial and appeal. Dynamic Creation, LLC may at
its sole discretion seek leave to conduct any legal process as described
herein in any jurisdiction of any country where a customer or defendant cannot
otherwise be brought to order under the laws of the United Kingdom and Great
Britain.
LIMITATION OF LIABILITY. Dynamic
Creation, LLC's liability (including, for purposes of this paragraph only,
any of its employees, agents, or representatives), to Customer (either directly
or as a third party defendant in any action or proceeding) for any claim
arising out of or relating to this Agreement or Service Orders or the provision
of any Services under Service Orders (including, without limitation maintenance
and support) shall be limited to the amount of fees paid by Customer to Dynamic
Creation, LLC under this Agreement within one year preceding the date Customer
contends its claim arose. In no event shall Dynamic Creation, LLC be liable
for any loss of data, loss of profits, cost of cover, or any other special,
incidental, consequential, indirect or punitive damages, however caused and
regardless of theory of liability. This limitation
will apply even if Dynamic Creation, LLC has been advised of, or is aware
of, the possibility of such damages.
DISCLAIMER OF WARRANTIES . Dynamic Creation, LLC specifically
disclaims all implied warranties, including but not limited to, the implied
warranties of merchantability and fitness for a particular purpose. Except
as otherwise provided in this Agreement, any written materials by Dynamic
Creation, LLC, or information on Dynamic Creation, LLC's web site, shall
be for informational purposes only and, whether delivered or disseminated
before or after the date of this Agreement, shall not create any express
or implied warranties, guaranty of performance, or contractual obligations.
WEB HOSTING REFUND POLICY . We offer a 7 day
100% refund policy. If within the first 7 days you are not 100% satisfied,
we will refund the full amount of your web hosting purchase. You can cancel
at any time. If you cancel after your first 7 days of web hosting, we will
pro-rate the amount of your refund on month to month accounts only. If you
prepay yearly or quarterly refunds are not available.
DOMAIN NAME REGISTRATION REFUND POLICY . We
do not refund any amount of a domain name registration. This is because
once you submit a domain name through our system to be registered, it
gets registered through the appropriate registrar and we are immediately
charged for the domain. The registrars do not allow refunds for ANY reason
so we must adopt the same policy.
SSL REFUND POLICY . We
do not refund any amount of a SSL license.
Any violations of the above policies will result in immediate suspension
of services and/or termination of your virtual, dedicated or co-located
server service. By entering into a hosting contract with Dynamic Creation,
LLC you agree to be bound by these policies, terms and conditions. |